Treebytree is looking for a Customer Support Professional | PromZ
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Treebytree is looking for a Customer Support Professional

We are Treebytree. A brand new start-up with a unique sustainable strategy for the gifting industry.
And we’re looking for talent! Help us to build this movement and make the world a better place.
Check out the job description and get in touch if you feel you’re up for the challenge.

What’s the job all about

Building a regreening movement by keeping our customers happy

As our Customer Support Professional you handle all customer inquiries and make sure that customer requirements are implemented, and their performance is monitored. In this role you communicate directly with our customers, handle any issues that occur in the process and support the business development process.

You ‘re the bridge between our customers and the development functions. You ensure customer input is translated into better functionalities, potential new features and/or insight into e.g. pricing and positioning. You’re our eyes and ears and you have a big impact on the success of our platform.

The talents we are looking for

We are looking for talents …

  • who have an intrinsic motivation for sustainability and believe in business as a force for good;
  • with a commercial mindset and a customer focus;
  • who are self-starting
  • with a high level of spoken and written Dutch / English;
  • other (European) languages are a pre;
  • with excellent interpersonal and commercial skills.

As our Customer Support Professional …

  • you get energized by being one of the main supportive elements for the success of Treebytree in this phase;
  • you are a problem solver who takes responsibility;
  • you have the ability to run operational processes;
  • you are eager to work in customer support

Hi, we are treebytree

We enable companies to gift trees!

Treebytree is a social enterprise founded with the ambition to bring back 1 billion trees before 2050. We connect the collective potential of 1000s of businesses by enabling them to gift trees to their corporate relationships. Gift a tree, grow a forest, make an impact. That’s what it’s all about.

We provide a fully automated, easy to use platform that clients use to gift trees with an immersive experience for recipients. We collaborate with bestof-class partner Justdiggit to bring back the trees through local projects in Africa.

Unlike existing tree-gifting platforms, we focus on collaboration with distributors in the gifting industry. We see this as the ultimate way to connect the potential of 1000s of businesses to bring back 1 billion
trees.

We have a huge ambition and are serious about reaching our goals. The coming years we want to move from the gifting market in the Netherlands to the European market and beyond. We are based in the Hague, with the ambition to become a leading player in the tree gifting and corporate gifting market. It’s all about impact!

Feeling up for it?

Contact for more info

Call Michael Colthoff at +31 6 5430 22 07 or send an e-mail to:
talent@treebytree.earth
www.treebytree.earth